URGENT
Help us provide Food, Cloth, Shelter, Education, and Healthcare to the homeless in London. Join our mission to support 36 individuals this year. Your donation saves lives! Become a volunteer today and make a difference in our community.
Our Services Advice Service

Need Help?

If you are homeless or at risk of becoming homeless in England & Wales, and are 18 or over, our trained staff will offer you practical support.

Get in Touch

  • Opening Hours Monday to Friday
    10:00 AM - 4:00 PM
  • Office Location 1 Taylor Place, Ground Floor, Commercial Unit, Payne Road, London E3 2SP
    (Next to McDonalds)
  • Phone Number 0208 980 5714
  • Email Us juyel.das@delightedmankind.org
    (FAO: Mr. Juyel Das)
Back to All Services

About the Advice Service

If you are homeless or at risk of becoming homeless in England & Wales, and are 18 or over, our Advice Service will help you. Our trained staff will offer you practical support.

You can arrange an appointment with the Advice Service by phoning on 0208 980 5714 or emailing Mr. Juyel Das at juyel.das@delightedmankind.org. When contacting us, please give your name, phone number, and briefly outline your problem so we can best assist you.

Please Note: If you do not have homelessness problems but have other needs, please go to other local organisations, such as the Citizens Advice Bureaux.

What Our Advice Service Offers

Benefit Support

If you are eligible for state benefits towards housing costs, we will help you to apply. We can also liaise with the Department for Work and Pensions (DWP) for you if you would like us to.

Housing Support

If you are eligible for housing support from Bromley Council, we will help you to contact the Council and can also present your case. Council housing officers come to the Advice Service regularly.

Hosted Accommodation

Sometimes, we may be able to offer homeless people accommodation with a host in Bromley.

Emergency Accommodation

In winter months, Bromley Homeless offers emergency accommodation to keep you safe from the freezing conditions.

Eviction Mediation

If you are in housing but threatened with eviction, we will mediate with the landlord on your behalf to help secure your tenancy.

Food Support

If you are homeless and do not have money to buy food, we can direct you to local charities that have food banks.

Medical Support

If your homelessness makes it difficult to get suitable medical support we can put you in touch with the right NHS services.

Psychological Support

If your homelessness is causing depression, anxiety or other mental health problems, we can provide access to counselling or NHS mental health services.

Addiction Support

If you are homeless and face problems with addiction, we can direct you to relevant NHS services and recovery programs.

ID Documents

If you are homeless and have no identity documents, we can help you to apply for a birth certificate or other personal documents that you might need to get housing.